Contact information
Caienne — Garmin Cycling Products
We're here to help with any questions about your order, our Garmin cycling products, shipping, or returns. Get in touch using any of the methods below.
We aim to respond to all enquiries as quickly as possible.
Contact Form
You can also reach us through our online contact form: caienne.com/pages/contact
Postal Address
Caienne Anchor Retail Park, U1A Hartlepool TS24 0XR United Kingdom
What to Include
To help us assist you faster, please include the following where relevant:
- Your order number
- The email address used to place your order
- A brief description of your question or issue
- Photos, if your enquiry relates to a damaged or faulty item
Common Enquiries
- Order status or tracking: email us with your order number
- Returns or refunds: see our Returns and Refund Policy or contact us to start a return
- Shipping questions: see our Shipping Policy or reach out directly
- Product questions: let us know which Garmin product you're asking about and we'll help you find the right fit